One of the things I've noticed as I've been touring Cosmo are the interesting uses of technology in the new resort.
As CEO John Unwin would say, as a new company, they are free of legacy tech. The result is interesting uses of the latest and greatest. A few examples:
* LED/LCD displays are everywhere, not just for ESPN but for tons of art from Chicago firm Digital Kitchen.
* The casino floor way-finding machines are not only touch based but also include a slot, video poker and table game finder based on several criteria including denomination and game type.
* Each check-in desk has an embedded iPad, tuned to a special 'guest services' app. Right now this appears to only be the Cosmo Web site but I expect this to expand over time. I was tempted to install the Aria app for kicks but I restrained myself.
* The in-room TV allows you not only to view info about the resort but also the acts appearing in venues like Marquee and Book and Stage, as well as the ability to show a personalized itinerary of your activities on property. This is a few steps beyond anything we've seen in-room elsewhere in Las Vegas.
* Much of the digital art is generative, meaning it deviates from its baseline using stimuli from the environment - for instance, the digital pillars in the lobby will animate more bubbles as you walk by, based on sensors in the base.
That's just a taste but for a nerd like me, I love this stuff. I've gotten a hint of some of the backend software they're using and I hope to bring you some detailed information on that soon.
Comments
I really like that they are trying to incorporate new things, even if all of them don't necessarily work out in the long run. I also think that being able to start fresh with the latest operational software packages is going to be a big advantage. I know that even newer properties like Wynn really struggle with slow systems especially for check-in.
i heard that there is guest communication via phone/TV, where the TV will turn on (or tell you to turn it on) and give you visual messages.
accurate?
You can indeed check your messages via the TV, yes.